Have a question about ordering skincare products, shipping or returns? You will find the answers here.
What are the delivery charges for orders from the Online Shop?
The delivery charge is a flat fee of $10. We ship with USPS Priority Mail anywhere in the United States.
Which payment methods are accepted in the Online Shop?
diVINESHOP accepts all major credit cards including Visa, MasterCard, American Express and Discover.
How long will delivery take?
Shipping times are in the range of 3-4 days via USPS Priority Mail..
How secure is shopping in the Online Shop? Is my data protected?
Your data on diVINESHOP is secured with 128-bit encryption and a SSL certificate to verify that your date in safe. Look for the green padlock icon in your browser's address bar during checkout and click it for more information.
What exactly happens after ordering?
After ordering you will receive a confirmation e-mail with your order details. Once your order ships you will receive another E-mail to confirm your order has shipped.
Do I receive an invoice for my order?
Yes, you will be e-mailed an invoice when you place your order.
What is your return policy?
Unused and unopened products may be returned within 30 days of purchase, Please e-mail firstname.lastname@example.org with your order details to initiate the return process.